Wednesday, February 3, 2016

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How to solve "There was a problem sending the command to the program" Microsoft Office Problem



Problem: When you try to open any version Microsoft Office file like as Excel, Word, Access, Database file etc., you receive an error message
“There was a problem sending the command to the program”. Please Check the below picture:

After getting this error message, the following things happen.


  • This error message is shown every time you try to open the file.
  • You can’t save any file.


Solution: Don’t worry man. It’s not a big problem & wouldn’t lost you data. This problem occurs due to Dynamic Data Exchange (DDE) Feature. DDE is a type of communication protocols which is used by windows to open certain file types which required this protocol for communication between source and target programs. Please find the more details about KB Article from Microsoft Official KB Update.
Office 7:

Step 1: Please go to the Office menu Logo and choose Excel Option.


Step 2: Now click on the advance tab and check the right hand side.

Step 3: Please find the Ignore other applications that use Dynamic Data Exchange (DDL).
Step 4: if Ignore other applications that use Dynamic Data Exchange (DDL) check box are checked then please uncheck that, if uncheck; please check that one.

Step 5: Then click OK and restart Microsoft Office application.
 
Office 10 or lasted version:
Step 1: Please go to the file menu and choose Option.

Step 2: Now click on the advance tab and check the right hand side.

Step 3: Please find the Ignore other applications that use Dynamic Data Exchange (DDL).
Step 4: if Ignore other applications that use Dynamic Data Exchange (DDL) check box are checked then please uncheck that, if uncheck; please check that one.

Step 5: Then click OK and restart Microsoft Office application. 

We hope that your problem solved.

If anything else Please use comment box -


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About Unknown -

Chandra Shakar is Professional IT Specialist also .Net programmer. He Completed Bsc in Computer Science and Engineering from University of Development Alternative. He is working as a IT Executive in Crystal Martin Apparel Bangladesh Ltd.

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